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FAQ's

FAQ Page


Return Policy

Bazzini stands behind the quality of our products. If there's a problem with your order please contact us immediately so we can make it right.

Please contact us within 10 days of your purchase to inform us if you wish to return your product. Returns may be subject to a re-stocking fee. Please retain the original packing slip. You may contact our customer service department at 610.366.1606 

 

Do you charge Sales Tax?

We collect Sales Tax on shipments in NY State. No Sales Tax on shipments outside of NY.

 

Can you order by Phone?

Yes, please call 610.366.1606 direct to customer service in our Allentown facility to place your order. Use our 1-800-228-0172 number as well and advise us if you would like to place a web order and your call will be transferred.

 

What is Proper storage for Nuts?

Store nuts in a tightly sealed container, in a cool, dry place away from exposure to sunlight. Keeping them cold will preserve their freshness longer, up to a year if stored in the freezer.

 

SHIPPING

How do you ship my orders?

PLEASE NOTE: We only ship Nationwide - in the United States.


We ship standard UPS and Fed EX Ground options. In addition to standard rates, there is a minimal packaging fee.  The shipping Cut off weight is 50lbs per order on-line.  If your order weighs more, please contact us at 1-800-228-0172 and we would be happy to take your order over the phone.


Q: Can I ship to multiple addresses?


A: You sure can. Simply add all the items into your cart, choose “Ship items to multiple addresses,” click “Continue,” and take stuff out of your cart for each additional address to which you’d like us to ship. For more information, see About Shipping to Multiple Addresses 

 

Q: When will I receive my order?

A: In NORMAL circumstances we will ship your order within 2-3 business days after receipt.  Please be aware that due to the effects of COVID-19  our processing times ARE now longer.  We currently are NOT processing within the 3-day time frame and we apologize for this inconvenience.  Please take this into consideration when placing an order. Orders received after 2pm will not be entered until the next business day.  Please take this into account when ordering before the holidays.  Bazzini will be closed the following days: Martin Luther King Day, Good Friday, Memorial Day, July 4th, Labor Day, Thanksgiving Day and the day after, December 24, 25, 26, December 30, Jan 1 & 2

 

****UPS & Fed Ex GROUND ORDERS PLACED AFTER 2PM ET AND OVERNIGHT 2 DAY EXPEDITED SHIPPING ORDERS PLACED AFTER 12PM ET WILL BE PROCESSED ON THE NEXT FOLLOWING BUSINESS DAY.  OVERNIGHT DELIVERY IS SUBJECT TO AVAILABILITY AND REGIONAL RESTICTIONS.

 

Q: You have two offices, who should I talk to?

A: Bazzini has a distribution center located in the Bronx, NY and the main headquarters and manufacturing facility is in Allentown PA.  For questions regarding your order please contact the Allentown office directly at 610.366.1606 x2284   Our 1-800.228.0172 number will dial our Bronx facility and our team would be happy to transfer your call to Allentown.  Please just advise you would like to inquire about a web order.