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Our Guarantee

 

Our Guarantee 

We’ll go NUTS to make you happy!  

If you are not completely satisfied with  your order we will make it right.
Email us @ jgawel@bazzini.com or call 610.366.1606 for prompt attention to your issue.

 

Hot Weather Shipping:

During hot weather shipment of chocolate sensitive nut products must be sent expedited with ice.  Please ask for a quote when placing your order.

Returns

Please contact our customer service department kdepietro@bazzini.com or 610.366.1606 x2284

Storage

Please store your nuts in a tightly sealed container, in a cool, dry place.  Chocolates are best stored in a temperature of 55-65 degrees with no more than 50% humidity.

Certifications:

All products manufactured by Bazzini are manufactured under the supervision and certification of the Orthodox Union.  The Union of Orthodox Jewish Congregations of America is the is one of the oldest Orthodox Jewish organizations in the United States. It is best known for its kosher certification service. Its circled-U symbol, , a hechsher, is found on the labels of many commercial and consumer food products.

Processing Time:

After we receive your order, please allow 2-3 business days for processing.  Should you need your order faster, please contact customer service direct at 610.366.1606 x2284 or email kdepietro@bazzini.com

 

SHIPPING

How do you ship my orders?

PLEASE NOTE: We only ship Nationwide - in the United States.


We ship UPS rates and standard UPS delivery options. In addition to standard UPS rates, there is a minimal packaging fee.  The UPS Cut off weight is 50lbs per order on-line.  If your order weighs more, please contact us at 1-800-228-0172 and we would be happy to take your order over the phone.


Q: Can I ship to multiple addresses?


A: You sure can. Simply add all the items into your cart, choose “Ship items to multiple addresses,” click “Continue,” and take stuff out of your cart for each additional address to which you’d like us to ship. For more information, see About Shipping to Multiple Addresses 

 

Q: When will I receive my order?

A: We will ship your order within 2-3 business days after receipt.  Orders received after 2pm will not be entered until the next business day.  Please take this into account when ordering before holidays.  Bazzini will be closed the following days: Martin Luther King Day, Good Friday, Memorial Day, July 4th, Labor Day, Thanksgiving Day and the day after.  December 24, 25, 26, December 30, Jan 1 & 2

 

****UPS GROUND ORDERS PLACED AFTER 2PM ET AND OVERNIGHT 2 DAY EXPEDITED SHIPPING ORDERS PLACED AFTER 12PM ET WILL BE PROCESSED ON THE NEXT FOLLOWING BUSINESS DAY.  OVERNIGHT DELIVERY IS SUBJECT TO AVAILABILITY AND REGIONAL RESTICTIONS.

 

Q: You have two offices, who shoud I talk to?

A: Bazzini has a distribution center located in the Bronx, NY and the main headquarters and manufacturing facility is in Allentown PA.  For questions regarding your order please contact the Allentown office directly at 610.366.1606 x2284   Our 1-800.228.0172 number will dial to our Bronx facility and our team would be happy to transfer your call to Allentown.  Please just advise you would like to inquire about a web order.